Privacy Policy

Introduction to Information Handling

FoodMoments operates as an informational and educational platform focused on descriptive sessions about everyday food-related experiences. This privacy policy outlines how we collect, utilize, safeguard, and respect information provided by visitors and participants engaging with our platform.

We recognize the importance of transparency regarding data practices and are committed to maintaining the confidentiality and security of any information you share with us.

Categories of Information We Gather

When you interact with our platform or contact us, we may collect the following types of information:

• Contact Information: Email addresses provided through our contact form for the purpose of informational correspondence.
• Usage Data: Information about how you navigate our website, including pages visited, time spent on each page, and general browsing patterns.
• Technical Data: IP addresses, browser types, device information, and operating systems to ensure proper website functionality.
• Session Information: If you participate in descriptive sessions, we may collect narrative details you voluntarily share during educational exchanges.

How We Utilize Collected Information

Information gathered through our platform is used exclusively for the following purposes:

• To respond to inquiries submitted via our contact form
• To provide informational updates about descriptive sessions and related educational content
• To improve website functionality, user experience, and content relevance
• To maintain records of educational exchanges during sessions for continuity and reference
• To ensure compliance with legal obligations and protect the integrity of our platform

We do not sell, rent, or share your information with third parties for marketing purposes.

Data Protection and Security Measures

We implement reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications where appropriate, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookie Usage and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

You have the option to accept, reject, or customize cookie settings through our cookie banner. Necessary cookies required for basic site functionality cannot be disabled.

For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Services and External Links

Our website may contain links to external sites or utilize third-party services for specific functions. We are not responsible for the privacy practices or content of these external entities. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information, subject to legal obligations
• The right to object to or restrict certain types of processing
• The right to withdraw consent for information processing where consent was the basis

To exercise any of these rights, please contact us using the information provided below.

Information Retention Period

We retain information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Contact information submitted through our form is retained until you request removal. Session-related information is kept for continuity purposes but can be deleted upon request.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform functionality. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our information practices, please contact us:

Email: [email protected]
Phone: +62 751 9043 682
Address: Jalan Sisingamangaraja No. 91, Padang 25117, Indonesia